Thank you for visiting an Emily Gowor website, including but not limited to www.emilygowor.com, www.goworinternationalpublishing.com, www.inspirationbyemily.com, www.findyourpurposejournal.com, referred to herein as “this website”.
These Refund & Shipping Policies are subject to change by Emily Gowor and Gowor International Publishing Pty Ltd (hereinafter “Business”) at any time and at our discretion without notice by updating this posting.
These policies govern your use of this website. By accessing this website, you are acknowledging and accepting these terms and conditions.
Your use of this website after any changes are implemented constitutes your acceptance of the changes. As a result, we encourage you to consult the terms and conditions each time you use this website.
Shipping
We typically use either Australia Post or a local courier to deliver product(s) purchased by our clients and customers. We do not guarantee that your parcel(s) will be sent with tracking or registered post, and therefore may or may not be able to provide you with a tracking number for your parcel(s).
Under no circumstance are or can we be liable for the successful shipping of your purchased product(s) or the state of the product(s) when they arrive. Therefore, we are not and cannot be held liable for any damage caused to your product(s) during the shipping process. We reserve the right to decline if you request that we fix or replace your product(s) and/or send you a new one.
If you request a replacement product, you will be responsible to cover the costs of the new product as well as the cost of delivery of said product(s).
We are not and cannot be held responsible for product(s) or parcel(s) that are undelivered due to 1) you providing an incorrect address upon/after ordering the product(s), 2) you changing your address before your product(s) are shipped or delivered, 3) if you provide us with a shipping address that couriers and/or post services cannot ship to e.g. Post Office Boxes.
Should you decide to send a parcel(s) or product(s) back to us (e.g. to the Sent From address), you are and will be responsible for the coverage of any costs involved in doing so.
Refunds
We do not process refunds based on a change of mind or change in financial circumstance. We do not process refunds if your parcel appears to be lost during the delivery and/or shipping process or if you claim to not have received your product(s) from us.
We reserve the right to deny a request for refund for your purchase(s) if the product(s) you purchased are damaged when they are delivered to you.
Returns & Exchanges
All product(s) and service(s) purchased via, from, or through this website cannot be returned. We do not accept exchanges on any product(s) or service(s).
If your product(s) are delivered to you with any degree of damage due the shipping process, we reserve the right to decide whether or not to send you a new product at our expense and we make no promises to fulfil any customer requests for a replacement product.
Contacting Us
If you need to contact us, you can email us at info@emilygowor.com.